Privacy Policy

Last updated: May 2026

1. Information We Collect

DUMBA collects personal information necessary to provide our services, including:

  • Name, email, and phone number
  • Driver's license and identification information
  • Payment and billing information
  • Vehicle preferences and rental history
  • Usage data and platform activity
  • Location information (with your consent)

2. How We Use Your Information

We use collected information to:

  • Process bookings and payments
  • Verify user identity and prevent fraud
  • Communicate with you about your rentals
  • Improve our platform and services
  • Send promotional offers (with your consent)
  • Comply with legal obligations

3. Data Security

DUMBA implements industry-standard security measures to protect your personal information. We use encryption, secure servers, and access controls to prevent unauthorized access, alteration, or disclosure of your data.

4. Information Sharing

We share information only with:

  • Hosts and renters as necessary for bookings
  • Payment processors and financial institutions
  • Insurance providers
  • Law enforcement (when legally required)
  • Service providers under confidentiality agreements

We do not sell or rent your personal information to third parties.

5. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability in certain circumstances

6. Cookies & Tracking

DUMBA uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may limit some platform functionality.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

8. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill legal obligations. You can request deletion at any time, subject to legal requirements.

9. International Transfers

Your information may be transferred to countries outside your country of residence. By using DUMBA, you consent to such transfers, which will be protected by appropriate safeguards.

10. Children's Privacy

DUMBA's services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we learn a child has provided information, we will delete it promptly.

11. Changes to Privacy Policy

DUMBA may update this Privacy Policy periodically. We will notify you of material changes via email or through the platform. Your continued use constitutes acceptance of changes.

12. Contact Us

For privacy concerns or requests, contact our Data Protection Officer at privacy@dumba.app