Find answers to common questions about DUMBA car rental
Search for available cars on our platform, select your dates, choose your vehicle, add extras if needed, and complete the booking through our secure checkout.
A valid driver's license, government-issued ID/passport, proof of insurance (where required), and a valid payment method.
Yes, most bookings can be cancelled up to 24 hours before pickup for a full refund. Cancellations within 24 hours may incur charges.
Standard insurance, roadside assistance, and unlimited mileage are included. Check your booking confirmation for specific inclusions.
We accept credit cards, debit cards, mobile money, and bank transfers. All payments are encrypted and secured.
Free cancellation up to 24 hours before pickup. 50% refund 12-24 hours before. No refund within 12 hours.
Possible additional fees include: fuel charges (if returned empty), damage charges, and parking violations. These will be clearly shown before booking.
Yes! Long-term rentals (7+ days) receive 10-15% discount. Loyalty members receive additional benefits.
We offer 25+ vehicle options including economy cars, SUVs, pickups, and luxury vehicles. Browse our full catalog to compare.
Standard third-party liability and comprehensive coverage included. Optional premium coverage available for added protection.
Minor damage (scratches) covered by insurance. Major damage may result in repair costs. Rental cameras help document vehicle condition.
Yes! Add GPS, child seats, WiFi hotspot, and more at checkout. Available extras vary by vehicle.
Visit /list-your-car, register your vehicle, pass verification, and start earning. Full process takes 3-5 days.
We have 4 tiers: Basic (0-9 bookings), Power Host (10+), All-Star (50+), and Elite (200+). Each tier offers better benefits and higher earnings.
Yes! Power Hosts and above qualify for financing up to P800,000 through our partner lenders. Low interest rates and flexible terms available.
Co-hosting lets you hire someone to manage your vehicle. You set the revenue split (60/40 to 80/20) and they handle bookings.
Yes. All vehicles are insured, all drivers verified, and all bookings monitored. 24/7 support available for emergencies.
Call our emergency line immediately. We'll arrange recovery, handle insurance claims, and provide support throughout the process.
Yes, you can modify dates, times, and add/remove extras up to 24 hours before pickup. Pricing will be adjusted accordingly.
Email: support@dumba.app | Phone: +267 73 677 993 | Live Chat: Available 24/7 on our website
Our support team is available 24/7 to assist you with any questions.